The Winback message is an excellent way to re-engage customers, request a product review, or offer a continuing subscription or discount to restock.Documentation Index
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Why Enable It?
This automation keeps your brand top-of-mind for customers who may need a gentle nudge to return, especially if they’re due for a refill or restock.
⚡️ Pro Tips
- Offer a personalized message based on the customer’s last purchase.
- Highlight any new arrivals in your store.
- Consider tailoring the timing and content for seasonal products.
- Request a review or feedback on the customer’s last order.